Tag: customer service

Bakery apologises even though Singaporeans say elderly staff if not at fault for offending 'entitled parent'

‘Customers don’t pay to be your punching bag!’: Netizen calls out grumpy service staff and drivers

‘Smiling at work’ is harassment, Japanese survey reveals

Trust in Singapore companies dips sharply as consumers demand stricter data protection and effortless experiences

DBS to equip 500 customer service officers with Gen-AI powered virtual assistant to serve over 250K customers monthly

Salesforce report: AI use in customer service is turning it into revenue driver for 2024

Customer service delays in Singapore result in businesses losing S$1.24B in wages

Senior S'porean was told by M1 'transfer of ownership is not available for the Bespoke plan'

Woman says handyman demanded $200, but 'he couldn't do the job'

New report says almost half of customer service issues in SG are left unresolved

Man alarmed after depositing $6K at UOB ATM only to find money wasn't credited to his account

‘F&B Workers are Punching Bags of Society... treated ABSOLUTE WORST in Singapore’ — Netizen

Wheelchair transport service tells client 'oxygen is free from air' and now it has more business after backlash from netizens

18-year-old student selling mooncakes receives Huang Biren’s praise for his good attitude & customer service

Woman finds worms in Yong Tau Foo, says ‘NOOO OMG’ to 90-cent refund from foodpanda

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